Statements
Accessibility, Privacy, Cookies And Terms
How we handle accessibility, personal data and cookies on this website, and the terms of use.
Accessibility Statement
Commitment to Accessibility
RMSS Ltd is dedicated to ensuring digital accessibility for all users of our website. Our objective is to make the information on our website easy to access and navigate for everyone, including individuals using assistive technologies. We actively work to identify and eliminate barriers to accessibility and continuously improve the user experience.
Accessibility Standards and Practices
We monitor and implement compliance with relevant accessibility standards, including being early adopters of upgrades to these standards. RMSS Ltd strives to conform to WCAG 2.1 Level AA accessibility guidelines.
Our website is developed using structured, semantic HTML with visual styling provided by CSS to ensure clarity and accessibility.
Assistive Technologies Supported
We aim to support users accessing our site via:
- Screen readers
- Text-to-speech or speech recognition software
- Screen magnifiers
- Keyboard emulators
Accessibility Features
Text Alternatives
- Users can adjust text sizes via browser settings (e.g., using Ctrl + and Ctrl - for most browsers).
- Images include alternative text (alt attributes) to support those using screen readers.
Site Structure
- Text formatting and layout are implemented using CSS to ensure clarity and assistive technology compatibility.
- PDFs are tagged appropriately for easy navigation.
Navigation
- Pages are organized with clear HTML headings for logical navigation.
- Links have descriptive text that makes sense when read out of context.
- PDFs are titled meaningfully to ensure relevance and usability.
- Every page has a “skip to content” link, and interactive elements show a visible focus indicator for keyboard users.
- Animation is reduced or switched off if your device is set to “reduce motion”.
Conformance Status
RMSS Ltd is committed to meeting or exceeding WCAG 2.1 Level AA requirements.
Browser and Technology Compatibility
The site is designed to work with the latest versions of:
- Firefox
- Chrome
- Safari
- Edge
- Opera
Our website’s functionality is based on HTML and JavaScript technologies.
Feedback and Contact Information
We welcome your feedback regarding the accessibility of our website. If you encounter any difficulties or have suggestions, please contact us:
- Email: info@rmssltd.co.uk
When submitting feedback, please provide as much detail as possible so we can address your concerns effectively. We aim to respond within 5 business days.
Approval of this Statement
This statement is formally approved by RMSS Ltd’s Head of Digital Communications.
RMSS Ltd Privacy Statement
RMSS Ltd is committed to protecting the privacy and security of your personal information. This privacy notice outlines how we collect, use, store, and share personal information about you, in accordance with the General Data Protection Regulation (GDPR).
It contains important details on how and why we handle your personal information, your rights regarding it, and how to contact us or supervisory authorities if you have concerns.
Who We Are
RMSS Ltd collects, uses, and is responsible for certain personal information. As the ‘controller’ of this data under GDPR, we are responsible for ensuring compliance with applicable privacy laws.
What Information Do We Collect?
Personal data refers to information that identifies an individual. It does not include anonymized data.
We may collect and process personal information including:
- Contact Information: Name, email address, postal address, and phone number.
- Device Information: Technical data about the device you use to access our website, such as IP address, browser type, and usage patterns.
- Usage Information: Information on how you use our website, services, or interact with us.
How We Collect Personal Data
We collect data in several ways:
Direct Interactions
You may provide data by:
- Completing forms or communicating with us by post, phone, or email.
- Applying for our products or services.
- Subscribing to our communications or services.
- Providing feedback or completing surveys.
On this website, the careers and contact forms send what you type in (your name, email address, phone number and message, plus the area, role or service you choose) to us and store it securely so that we can reply. You must tick a box to agree before a form can be sent. We also keep a one way scrambled code made from your internet address (a hash, which cannot be turned back into your address) for a short time to limit spam and abuse. If the service is ever unavailable, the form opens a pre-filled email in your own email app instead, and nothing is sent until you press send.
Our website, and the database that stores form submissions, are provided by Cloudflare, Inc., which handles this data on our behalf.
Automated Technologies
This website does not currently use cookies or other technologies to automatically collect data as you interact with it. See our Cookie Policy for more information. If this changes, this notice and our Cookie Policy will be updated first.
Third Parties
We may receive data from third parties, such as:
- Analytics providers like Google Analytics and Hotjar.
- Marketing platforms and networks.
This website does not currently use analytics providers or marketing platforms, so we do not currently receive data from them through it. The only third-party content it can load is an optional embedded map from OpenStreetMap on the Contact page, which loads only if you allow it (see our Cookies Policy).
How We Use Your Personal Information
We will use your personal data in the following circumstances:
- To respond to queries or requests.
- To process orders or manage contracts.
- To comply with legal obligations.
- To improve user experience on our website.
- For legitimate interests where your rights do not override these interests.
We will not share your information with third parties unless it is necessary to provide a service or comply with legal requirements.
How to Opt Out of Data Collection
You can opt out of certain data collection activities:
- Use browser add-ons to disable Google Analytics tracking.
- Adjust your browser settings to manage cookie preferences.
- Follow instructions in our consent management solution on our website, where one is in use.
This website currently uses no analytics and sets no cookies.
Your Rights
Under GDPR, you have several rights regarding your personal data, including:
- Access: Request access to the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data under specific circumstances.
- Objection: Object to the processing of your data for direct marketing or other legitimate interests.
- Data Transfer: Request your data in a transferable format.
- Withdraw Consent: Revoke consent for processing where consent is required.
To exercise your rights, please contact us at info@rmssltd.co.uk with sufficient information to verify your identity and address your request.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes we collected it for, including to meet legal, accounting, or reporting obligations. Some data may be retained in anonymized form for trend analysis.
Details sent through the careers form are deleted automatically 12 months after you send them, and details sent through the contact form are deleted automatically 24 months after, unless we need to keep them longer to meet a legal obligation. You can ask us to delete your details sooner at any time by emailing info@rmssltd.co.uk.
Transfers Outside the EEA
If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as:
- Transferring to countries with adequate protection as recognized by the European Commission.
- Using contracts that ensure similar protections for your data.
Keeping Your Information Secure
We have implemented security measures to protect personal data from loss, misuse, or unauthorized access. Only authorized personnel have access to your information, and they are subject to confidentiality obligations.
In case of a suspected data breach, we will notify you and the appropriate regulatory authorities as required by law.
Contact Us
If you have any questions about this privacy notice or wish to exercise your rights, please contact:
Email: info@rmssltd.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
ICO Website
Updates to This Privacy Notice
This privacy notice is subject to regular review. Any updates will be published on our website.
Please ensure that the personal data we hold about you is accurate and inform us of any changes.
Disclaimer
The information provided on this website is intended solely to inform users about RMSS Ltd, its subsidiaries, and the services offered.
Terms and Conditions
Terms & Conditions of Use
While RMSS Ltd has exercised reasonable care in compiling the content of this site, no warranty (express or implied) is given regarding the accuracy, completeness, or reliability of the information presented or linked to third-party content.
Liability Disclaimer
Accessing this site signifies your agreement that, to the extent permitted by law, RMSS Ltd will not be liable for any damages (including special, indirect, or consequential damages) arising from:
- The use or reliance on the information provided on this site or by third-party links.
- The performance or non-performance of the site.
No Solicitation or Offer
Nothing on this site constitutes an offer, recommendation, or solicitation to buy, sell, or trade any products or services, or any shares in RMSS Ltd.
Service Conditions
The provision of services or goods by RMSS Ltd is subject to the company’s standard terms and conditions of contract. Copies of these terms are available upon request.
Copyright and Intellectual Property
This site, its content, and all intellectual property rights, including but not limited to trademarks, patents, design rights, text, photographs, and images, are the property of RMSS Ltd unless otherwise stated.
Users may store or print copies of the content on this site solely for personal, non-commercial use. Any adaptation, modification, reproduction, or redistribution of content, in whole or in part, is prohibited without prior written consent from RMSS Ltd.
For inquiries or permissions related to this website, please contact info@rmssltd.co.uk.